Shop >> FAQs


How do I know what size AC I need?

To find the best AC for your needs, you’ll need to factor in room size and position, what the room is used for and how often. Our online AC calculator will give you a good indicator, or for more detailed advice please pop into a Taqeef showroom or call us on 800TAQEEF to request a call back from one of our sales team.

Is my AC covered by a warranty?

Yes, Taqeef’s AC’s come with CoolCare - a free 5-year warranty that includes free parts and labour for a full 5 years. Registration is automatic at the time of online purchase (for in-store purchases you can complete registration via WhatsApp or by calling 800TAQEEF). For full details on CoolCare T&Cs click here.

How do I get my AC installed?

Taqeef provides professional installation services - just include installation with your AC purchase, and our specialist team will be in touch to arrange convenient time for installation. You can choose to get your AC installed by your own team if you prefer (although please ensure they are trained and accredited in order to protect your AC warranty.)

How do I maintain my AC?

ACs should be properly maintained to keep efficiency high, running costs low, and to improve air quality. Please check the manufacturers  handbook that comes with your unit for details on how to look after your new AC. Taqeef also offers its own  specialist maintenance and cleaning plan for ACs. CoolProtect offers 24/7 repairs and emergency support as well as cleaning, sanitation and regular preventative maintenance  For your personalised quote please call us on 800TAQEEF for more details.