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Shipping & Returns

  • Delivery
  • Returns

Shipping & Returns

Delivery

Unless otherwise stated, Taqeef provides free next day delivery within the UAE subject to the following:

  • the delivery address is within the United Arab Emirates
  • the delivery address is accessible by vehicle via public, open roads
  • the method of shipment is standard

For delivery requests which do not meet the above conditions please contact Taqeef to receive a quotation for shipping costs which will be added to your order. In the event of a non-delivery due to customer error (i.e. wrong name, address, or unavailability at the confirmed delivery date and time, or, any other wrong information) extra costs incurred by Taqeef for redelivery shall be payable by the customer.

Returns

We want you to be delighted with your AC product choice. If you are not satisfied with your purchase, we will take back sold items within seven days from the date of delivery for either an exchange or refund subject to the following:

  • The product must be returned in the original, undamaged packaging and be unused with no visible defects. A delivery fee of 200 AED will be charged for collection of the item.
  • A restocking fee of 25% of product(s) value applies.
  • Refund / exchanges do not apply to products which have been already installed. However, these products are warrantied for 5 years against manufacture defects under the CoolCare Protection Plan
  • Refunds will be processed via the original payment method used.
  • Products should be accompanied by the original sales invoice (email confirmation) received at the time of order.

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Find the best AC for your needs

Which emirate do you live in?

Please select emirate

What's the size of the room?

What floor level is it on?

Ground Floor

Ground

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Intermediate Floor

Intermediate

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Roof Floor

Roof

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What type is the room?

circle-b Majlis Majlis
circle-b Living room Living room
circle-w Bedroom Bedroom
circle-b Study Study
circle-b Hallway Hallway
circle-w Kitchen Kitchen

Note: For Majlis/Living, heat load for following items are considered

  • 1 TV set
  • Mini-Fridge
  • Speakers
  • 2 laptops

Note: For Kitchen, heat load for following items are considered

  • 1 Oven
  • 1 Fridge
  • 1 Toaster
  • 1 Microwave

Operation

Note: For Bedroom/Study, heat load for following items are considered

  • 2 laptops
  • 1 large TV
  • 1 Desktop computer

What is the typical room occupancy?

What is the preferred temperature setting?

Note: Comfortable mode provides sufficient cooling for the required room, while Cooling Mode is an option that increases the calculation load as an additional tolerance

Number and sizes of windows in the room

wh
Window 1
East
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Add another window

Estimated room load

7 kW - 95,181 BTU/Hr

Minimum AC Tonnage:

8 Tons

Suggested:

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This cooling space is a little
difficult to calculate.

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COOLPROTECT@TAQEEF.COM

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Are we speaking
your language?

Our Sustainability handbook can be
downloaded in the following languages:

English Arabic

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